This review would not be complete without a word or two about your service….and I do mean service. What a delight it was to deal with you through the whole process from my first visit, through e-mail traffic and then my final visit to pick up the completed bike. You are extremely professional and very, very good at what you do. I am certain you will never be short of customers since your combination of product and service is unobtainable anywhere else. Thank you Justin for a delightful experience and for creating my dream bike. I would have no hesitation in recommending you to anyone seeking their next bike.
Just a quick e-mail to say hello and give you a quick update on the bike……one word….sublime!
Now using more than one word I should just tell you that all my initial thoughts and reactions to the bike have now been further amplified since I have gotten a few miles under my belt. I think it’s the weirdly comfortable yet ultra responsive ride that I can’t get my head round. On the one hand the bike/frame is superbly comfortable to ride. Even with the roads I regularly use being in such poor condition it just soaks up all the rough stuff and isolates me from all the buzz. I’ve heard adjectives like “springy”, “soft” & “responsive” all used to describe Ti frames and all of them are true in part. What I can’t work out is that it will be all of the above one minute and then when I want to press on or make a quick effort (old blokes like me don’t use the word sprint) the frame seems to stiffen up and even the lightest press on the pedals sets the bike off like a scalded cat! Truly amazing. I think the combination of wheels and tyres has worked well too and is only helping with the comfort. So far I have ridden in all kinds of weather and some varied terrain and the bike just seems to take it all in it’s stride….I could’t be happier.
Finally a word on Di2…..I know it’s not your thing but my word am I impressed! As you know I picked up the bike at the end of January….I’ve ridden the hell out of it since then and the battery is still showing a full charge! How do they do that? Shifts are lightening quick and first time every time and even though I behave myself and try to always ride with the right gear any combination of chain ring and cassette cog is possible….it’s a cross chainers delight …but I’m not sure thats a good thing!
Overall mate I am blown away by the Ti frame and the whole bike you built….thank you very much…it’s everything and more than I wanted.
By the way, any chance your web guy can get the pictures of my bike on your site? Seems a shame to deny the world at large the opportunity to see the beautiful thing you created! :-)
All the best and I hope the business continues to go from strength to strength. Doing my bit every chance I get to talk about Burls Bikes!